Returns

Please submit a separate RMA for each return type.

eCommerce returns must have a valid Ford RMA #. To get a Ford RMA # you must submit a separate RMA to Ford from your eCommerce console. Your RMA request will not be accepted if your Ford RMA # is not valid.

When you submit the RMA Request form you will receive an email conformation with all of the information that you entered. You will then receive a second email with a detail of the items that have been approved for return, an RMA #, and return instructions after your request has been reviewed. If you have any questions please contact us at 800-969-3673.